AI intake · Standalone service
Our AI phone agent and chatbots were trained specifically on legal matters involving accidents and injuries. They don't just take a message: they know what to ask, recognize an urgent case, qualify the lead and hand it to you ready to sign — 24 hours a day, with the same professionalism on every call.
Firm assistant
Online 24/7
Trained in accident law
The AI was trained on the legal matters personal injury firms deal with every day. It identifies the type of case from the first sentences and asks the questions an experienced intake specialist would ask.
Collisions, rear-ends, hit-and-run, uninsured drivers, rideshare and motorcycle accidents.
What the AI asks
Commercial trucks, tractor-trailers and delivery vehicles — cases with company insurers and higher stakes.
What the AI asks
Construction, oil field, warehouse and industrial injuries, and employers who don't respond.
What the AI asks
Slip and fall, premises injuries and any accident with medical treatment, therapy or hospitalization.
What the AI asks
The AI does not give legal advice. It collects the facts, qualifies the inquiry and passes it to you — every case is always evaluated by an attorney.
How a call goes
No hold music, no voicemail. It greets in English or Spanish with your firm's name and a calm, professional tone.
Car, truck, work injury, fall — it recognizes the situation from the first sentences and adapts the conversation.
The same intake questions your team would ask, in the order that makes sense, without rushing the person.
It knows it's speaking with someone who just went through an accident. It reassures, and it flags urgent situations.
Injuries, report, insurance, dates: with the answers it determines whether the inquiry has the elements of a real case.
You receive a notification with the full summary and contact information. Urgent cases can be transferred to you live.
Every channel, one system
The same trained AI answers wherever your potential clients write or call. Every conversation is captured, qualified and reported the same way.
Answers your firm's line — or the number we assign — 24/7. Bilingual voice, transfer to your team when it matters.
Instant replies on your WhatsApp Business number, following the intake script you approve.
Attends the messages from your Facebook Page and the ads that lead to Messenger.
Answers direct messages and replies to comments that turn into inquiries.
Listen for yourself
Two examples of how the agent picks up, attends the caller and qualifies the lead. Press play.
Example 1 — Incoming call
Answered and qualified by AI
Example 2 — Incoming call
Answered and qualified by AI
Same professionalism, every time
| Traditional answering service | MDTPS AI agent |
|---|---|
| A different person on every call | The same agent, the same voice, always |
| Quality depends on the operator's mood | Same tone and same script you approved, on every call |
| Takes a name and number — nothing more | Asks the key questions and qualifies the case |
| Doesn't know your practice area | Trained in accident and injury cases |
| Voicemail after hours and on holidays | Answers 24/7, 365 days a year |
| Only phone | Phone, WhatsApp, Messenger and Instagram |
What you receive
The moment the AI finishes qualifying a case, you get the summary in a notification. You step in only when it's worth it: to sign the client.
New qualified lead — Truck accident
Caller was rear-ended by a tractor-trailer on I-35. Treated at the ER, currently in therapy. Has photos and the report number. Wants to speak with an attorney today.
Illustrative example. Real summaries follow the fields your firm needs.
Getting started
Name, case types you accept, service area and how you want the AI to introduce itself.
We start from our accident-trained script and adjust it to what your team asks. You approve it before it goes live.
The phone number to answer (yours or one we assign), and access to your Facebook Page, Instagram and a WhatsApp Business number for the chatbots.
WhatsApp, SMS or email — and the number to transfer urgent calls to.
Standalone service
Book a demo: we'll show you the AI agent answering with your firm's name and your case types. And if you later want the full client generation system, intake is already part of it.
Call or text us: +1 (830) 421-7105
